Privacy Policy

Effective Date: 13.05.2026

Herbora LifeCare (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed via secure gateways)

b. Health & Preference Information

  • Wellness goals (e.g., weight loss, sleep, immunity)
  • Product preferences

(Note: We do NOT collect sensitive medical records unless voluntarily provided.)

c. Technical Information

  • IP Address
  • Browser Type & Version
  • Device Information
  • Cookies & Tracking Data

2. How We Use Your Information

We use your information for:

  • Processing orders & deliveries
  • Customer support & communication
  • Personalizing product recommendations
  • Improving website performance
  • Marketing & promotional campaigns
  • Compliance with legal obligations

3. Sharing of Information

We do NOT sell your personal data.

We may share your data with:

  • Payment Gateway Providers (Razorpay, Stripe, etc.)
  • Logistics & Delivery Partners
  • Marketing & Analytics Platforms (Google, Meta, etc.)
  • Government Authorities (if required by law)

All third parties are obligated to keep your information secure.

4. Data Security

We implement industry-standard security measures:

  • SSL Encryption
  • Secure Payment Processing
  • Restricted Data Access
  • Regular Security Audits

However, no system is 100% secure. Users are advised to protect their login credentials.

5. Cookies Policy

We use cookies to:

  • Enhance user experience
  • Track website traffic
  • Improve marketing performance

You can disable cookies via browser settings.

6. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, contact us at:
📧 hello@herboralifecare.com

7. Data Retention

We retain your data:

  • As long as necessary for business purposes
  • To comply with legal requirements
  • For resolving disputes

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

10. International Users

If you access our website from outside India, your data may be transferred and processed in India or other jurisdictions.

11. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised date.

12. Contact Us

For any privacy-related concerns:

Herbora LifeCare
📧 Email: hello@herboralifecare.com
🌐 Website: herboralifecare.com
📞 Phone: +91-9155553539

13. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.