Duties & Taxes Policy

Duties & Taxes Policy – Herbora LifeCare

1. Overview

Herbora LifeCare is committed to transparent pricing and a seamless shopping experience. This policy outlines how duties, taxes, and additional charges are applied to domestic and international orders.

2. Domestic Orders (Within India)

  • All prices listed on our website are inclusive of applicable GST (Goods and Services Tax) unless otherwise stated.
  • No additional taxes or duties are charged at the time of delivery for standard domestic orders.
  • In case of Cash on Delivery (COD) orders, a small COD handling fee may be applicable and will be displayed at checkout.

3. International Orders

  • Prices displayed on the website are exclusive of customs duties, import taxes, or local VAT/GST applicable in the destination country.
  • Customers are responsible for paying any customs duties, import taxes, or clearance fees as per their country’s regulations.
  • These charges are not controlled by Herbora LifeCare and may vary based on:
    • Country of import
    • Order value
    • Product category

4. Customs Clearance & Delays

  • International shipments may be subject to customs inspection and clearance procedures, which can cause delays beyond estimated delivery timelines.
  • Herbora LifeCare is not responsible for delays caused by customs authorities.

5. Refusal of Shipment

  • If a customer refuses to pay applicable customs duties/taxes and the shipment is returned:
    • Shipping charges and any return costs will be deducted from the refund amount.
    • In some cases, the shipment may be abandoned or destroyed by customs, and no refund will be issued.

6. Tax Invoices

  • For all domestic orders, a GST-compliant invoice will be provided.
  • International orders will include a commercial invoice for customs declaration purposes.

7. Changes to Policy

Herbora LifeCare reserves the right to update this Duties & Taxes Policy at any time without prior notice. Customers are advised to review this page periodically.

8. Contact Us

For any queries related to duties, taxes, or shipping charges, please contact:

Email: hello@herboralifecare.com
Phone: +91-9155553539
Website: herboralifecare.com